Frequently Asked Questions
Everything you need to know about your Jennys RC shopping experience.
What is the standard shipping time for orders?
We offer standard shipping which typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
How can I return or exchange an item?
We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and have the original tags attached. Please visit our returns portal to start your request.
What payment methods do you accept?
Jennys RC accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your products ethically sourced?
Yes, we prioritize working with manufacturers who adhere to fair labor practices and sustainable production methods to ensure high-quality, ethical fashion.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey directly to your door.