Returns & Exchanges
At Jennys RC, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached. Ensure the clothing is unworn, unwashed, and in its original condition.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Track
Drop your package at any authorized carrier location. Once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing